Cartage, a freight coordination software provider, recently announced it has secured $3.3 million in funding to revolutionize freight operations using AI. The company plans to automate key processes for shippers and carriers through AI-driven technology.

The funding was led by Y Combinator, Garage Capital, Wayfinder Ventures, and several other investors. Cartage is looking to use this investment to reduce inefficiencies and simplify logistics coordination in the industry.

The logistics industry still relies heavily on outdated communication methods, such as phone calls and emails, to coordinate shipments. While familiar, this approach is slow, prone to delays, and can lead to inefficiencies that cost time and money.

Cartage’s solution integrates AI into these workflows, allowing businesses to streamline their freight operations without having to abandon their preferred communication methods.

“The industry doesn’t need to change for technology; we believe technology should change for the industry,” said Cartage’s CEO, Abdul Basharat.

“Our AI replicates the process of making phone calls and sending emails, while keeping people involved to handle escalations when necessary,” he continued.

By automating freight operations such as tendering, tracking, and communication, Cartage’s technology will help logistics companies focus on high-value tasks while reducing manual labor.

This is particularly beneficial for businesses facing strained resources or limited staff. It will allow them to manage a higher volume of shipments without additional overhead.

Moreover, Cartage’s AI-powered tools can quickly respond to inquiries, coordinate shipments, and provide real-time updates to clients. This is crucial for companies managing complex supply chains or dealing with high demand.

With a system that automates communication while still allowing human oversight, companies can maintain transparency, reduce errors, and speed up decision-making.

For shippers and carriers, adopting Cartage’s technology offers the opportunity to modernize their processes without disrupting their existing freight operations.

Cartage’s solution will also allow businesses to remain competitive by cutting costs and improving efficiency.